July 11, 2023

8:00 am

Working in 9-1-1 can be challenging with vicarious trauma, long hours, and difficult callers the norm. Research shows that 9-1-1 pros who prioritize their resilience embody this approach. This presentation underscores the importance of resilience at both the professional and organizational level.


Learning Objectives: 

  • Understand the cause of work-related vicarious trauma.
  • Identify 3 specific ways you can prioritize your personal success.
  • Limit both your home and work stress and feel better.
  • Bring these tools into your work day.

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