The Power of Resilience

Working in 9-1-1 can be challenging with vicarious trauma, long hours, and difficult callers the norm. Research shows that 9-1-1 pros who prioritize their resilience embody this approach. This presentation underscores the importance of resilience at both the professional and organizational level.

 

Learning Objectives: 

• Understand the cause of work-related vicarious trauma.
• Identify 3 specific ways you can prioritize your personal success.
• Limit both your home and work stress and feel better.
• Bring these tools into your work day.