Van Buren County – Play Like You Practice! Getting Back to the Basics in your Comm Center!
Join Kris Inman in Keosauqua, IA for his 8 hour class “Play Like You Practice! Getting Back to the Basics in your Comm Center!”
Join Kris Inman in Keosauqua, IA for his 8 hour class “Play Like You Practice! Getting Back to the Basics in your Comm Center!”
Join Kris Inman for his 8 hour course, Communicating Discipline hosted by Greater Harris County 9-1-1 Emergency Network.
Join Adam Timm in Provo, UT for the 2024 Utah NENA Wellness Conference. He will have one breakout session entitled, “Beating 9-1-1 Burnout: How to Overcome Compassion Fatigue and Vicarious Trauma”
Join Adam Timm in Orange Beach, Alabama for the 2024 Gulf Coast Conference. Adam will be presenting the opening keynote, the closing keynote and a supersession breakout. The Healthy Dispatcher will also have a booth in the vendor hall.
Join Adam Timm in Wilmington, NC for the 2024 North Carolina Public Safety Communications Conference hosted by NC APCO and NC NENA. Adam will be presenting an 8 hour pre-conference training session, the opening keynote and a supersession breakout session. The Healthy Dispatcher will also have a booth in the vendor hall.
Join Adam Timm at Kalahari Resorts & Conventions in Wisconsin Dells for the 2024 WIPSCOM Conference. Adam will be presenting the opening keynote on May 13th at the conference hotel.
Join Adam Timm in St.George, Utah for his 8 hour course People Driven Leadership. The best 9-1-1 centers know that the strength of the center’s leadership team defines the culture, how well expectations are communicated, and working conditions for team members. When the leadership team isn’t working as a cohesive unit, the challenging work of…
Join Adam Timm in Fairfax County, Virginia for his 8 hour course People Driven Leadership. The best 9-1-1 centers know that the strength of the center’s leadership team defines the culture, how well expectations are communicated, and working conditions for team members. When the leadership team isn’t working as a cohesive unit, the challenging work…
Join instructor Adam Timm for his 8 hour class, Emotionally Intelligent Communications. Working in a 9-1-1 center is an emotional experience. Callers are angry, coworkers are annoyed, and supervisors are frustrated. Some centers stick to the “check your emotions at the door” approach to these ever-present feelings. How’s that working? Not well, in most cases.…
Working in a 9-1-1 center is an emotional experience. Callers are angry, coworkers are annoyed, and supervisors are frustrated. Some centers stick to the “check your emotions at the door” approach to these ever-present feelings. How’s that working? Not well, in most cases. Without the ability recognize and manage emotions in ourselves and others, this…