September 7, 2023
“The Power of Resilience: How to Beat Dispatcher Burnout”
Working in 9-1-1 can be challenging with vicarious trauma, long hours, and difficult callers the norm. Research shows that 9-1-1 pros who prioritize their resilience embody this approach. This presentation underscores the importance of resilience at both the professional and organizational level.
Umpqua Community College
Bonnie J Ford Health Nursing and Science Center
1140 Umpqua College Rd
Roseburg OR, 97470