September 7, 2023

8:00 am

“The Power of Resilience: How to Beat Dispatcher Burnout”

Working in 9-1-1 can be challenging with vicarious trauma, long hours, and difficult callers the norm. Research shows that 9-1-1 pros who prioritize their resilience embody this approach. This presentation underscores the importance of resilience at both the professional and organizational level.



Umpqua Community College
Bonnie J Ford Health Nursing and Science Center
Room 201
1140 Umpqua College Rd
Roseburg OR, 97470

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