November 30, 2022

All Day


Yarmouth Police Dept.

340 Higgins Crowell Road, West Yarmouth, MA 02673

The Healthy Dispatcher


Adam Timm


Join instructor Adam Timm for this 8-hour training class designed specifically for 9-1-1 professionals.

Working in 911 can be challenging, with vicarious trauma, long hours, and difficult callers
the norm. It takes a personal leadership approach to thrive in this profession. Research
shows that 9-1-1 pros who prioritize their resilience embody this approach. They are
happier on the job, feel more confident in their role, and make a bigger impact through
their work. This presentation offers stories from the best comm centers around the country,
and underscores the important of resilience at both the personal and organizational level.
In this class you’ll learn how to:

  • Understand the cause of work-related vicarious trauma
  • Identify 3 specific ways you can prioritize your personal success
  • Limit both your work stress and home stress and feel better
  • Bring these tools and perspectives into your work day


Date: Wednesday, November 30th, 2022

Time: 8:00am – 5:00pm

Training Location:
Yarmouth Police Dept.,
340 Higgins Crowell Road,
West Yarmouth, MA 02673

Class Fee: $199/per class



Contact: Beverly at 424.214.0303 /

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