November 10, 2022

All Day


Westborough Fire Dept.

42 Milk Street, Street Westborough, MA 01581

The Healthy Dispatcher


Adam Timm


Join instructor Adam Timm for this 8-hour training class designed specifically for 9-1-1 professionals.

Class Description:

The strength of a communications center’s leadership team defines the culture, daily expectations, and working conditions. When a center’s leadership team is not working as a cohesive unit, the challenging work of 9-1-1 can feel even more difficult. Through interactive exercises and reflective discussion, this 8-hour training day is designed to increase trust and foster accountability.

Learning Objectives:

  • Understand where your teammates’ personal leadership style comes from
  • Define and choose the most appropriate leadership style for motivating team members
  • Explore whether current Mission; Values; Code of Conduct are effective for establishing foundation for expectations and accountability
  • As a team, define a clear vision forward for the center and outline specific goals to get there


Date: Wednesday, November 10th, 2022

Time: 8:00am – 5:00pm

Training Location:

Westborough Fire Dept.,
42 Milk Street, Street,
Westborough, MA 01581

Class Fee: $199/per class



Contact: Beverly at 424.214.0303 /

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