Created by a former 9-1-1 dispatcher, our services are designed specifically for the emergency communications work environment. Our learning experiences equip participants with tools and perspectives they can use on the job today.
By learning the key characteristics of the leadership approach used by the most successful emergency communications centers, your teams will help build your center’s foundation for the next generation.
What if I told you that allowing yourself to be more vulnerable is the key to long-term mental health in your 911 career? To be clear: I fully realize what I’m suggesting and to whom I am talking. We are literally taught to compartmentalize and essentially deny how we feel to master the difficulties of…
