“Dispatch Strong: Resilience and Recovery in the Comm Center” at the Texas Public Safety Conference 2025

Join Kris at the Texas Public Safety Conference in McAllen, Texas where he will be presenting “Dispatch Strong: Resilience and Recovery in the Comm Center”.

Dispatch Strong: Resilience and Recovery in the Comm Center

“Dispatch Strong: Resilience and Recovery in the Comm Center” is a breakout session designed to help dispatchers develop the mental and emotional toughness needed to thrive in high-pressure environments. Emergency dispatch is a demanding role that requires quick decision-making and constant focus, often leaving little time for self-care and recovery. This session will explore practical strategies for building resilience, managing stress, and promoting recovery in the face of ongoing challenges. Attendees will learn techniques to prevent burnout, recover from high-stress situations, and maintain their well-being while continuing to perform at their best. Whether you’re new to dispatch or a seasoned professional, this session offers valuable insights and tools to help you stay strong, balanced, and ready to handle whatever comes next.

Learners will:

• Explain the concept of resilience and its importance for dispatchers in maintaining performance under pressure
• Differentiate between healthy coping mechanisms and counterproductive behaviors that hinder recovery
• Assess personal resilience levels and identify areas for improvement in managing work-related stress
• Reflect on recent stressful events to evaluate personal stress management and recovery methods, identifying opportunities for growth