CTO Training Session Hosted by San Jose Police Department Communications Division

Join Adam Timm with The Healthy Dispatcher for an 8-hour CTO Training Session hosted by San Jose Police Department Communications Division.

 

8-Hour Training Day for CTO’S Will Accomplish the Following Goals:

• Provide the team motivation, leave them feeling valued and appreciated

• Values, Mission, Vision: what do these mean for the CTO cadre?

• Skills refresh: writing skills; understanding the complexities of documentation; being more

specific with examples; making sure documentation backs up releasing team members; giving

constructive feedback; engaging accountabilty conversations with trainees

• Have a conversation with each other on best practices and acceptable behavior from the

group — do you have suggestions for your next CTO/trainee?

• Give everyone a voice – where is the opportunity to bring the team together?