The Backbone: Celebrating the Veteran Dispatcher
Let’s take a breather from the “What we need to fix/How we need to improve/Why we need to grow” narrative for a beat, shall we? Let’s instead take a few minutes to unabashedly celebrate YOU, the veteran 911 dispatcher — the ass-kicking, cop-corralling, phone jockeying, new employee-herding backbone of your comm center. The true 911…